Welcome to Divya Gems. We value your trust and are committed to protecting your privacy. Our goal is to provide you with a safe and secure experience on our website.

1. Information We Collect

Name
Email address
Phone number
Billing or shipping address
Any information shared via forms, email, or phone

2. How We Use Your Information

Process and deliver orders
Provide customer support
Respond to queries
Improve website and services
Send offers and updates
Prevent fraud and misuse

3. Sharing of Information

We do not sell your personal data. However, we may share data with:

Service Providers: Payment, delivery, hosting, marketing
Legal Authorities: When required by law
Events/Promotions: Only for managing participation

4. Cookies & Tracking

We use cookies and tracking tools to enhance user experience, analyze traffic, and improve our services. You can disable cookies in your browser settings.

5. IP Address Usage

Your IP address helps us analyze trends, manage the website, and prevent fraud.

6. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access.

8. Access & Update

You may request access, correction, or deletion of your personal information by contacting us.

9. Feedback

Your feedback helps us improve. Submitted suggestions may be used for business purposes.

10. Policy Updates

We may update this Privacy Policy periodically. Please review this page regularly.